SFR & Moi Android App

Manage your SFR mobile and fixed accounts

With the SFR & Moi app, all SFR Customer Service is in your pocket!

Manage your mobile and fixed SFR accounts and those of your loved ones from your smartphone and tablet with ease:
- Follow the detailed consumption of all your mobile and fixed lines SFR, including from abroad
- View, download and pay your last bills
- Manage your offer and your options
- Directly manage all your SFR FAMiLY benefits!
- Follow your mobile orders and end-to-end box
- Find answers to your questions with box / mobile support
- Choose how to contact us when needed: by reminder or courier
(For the time being, this new messaging feature is only available for certain SFR mobile customers.) To find out if you are one of the lucky ones, go to your 'Support' section / Contact us.
- View alerts and important information about your lines from the notification center
- Modify your administrative details (address, means of payment, contact numbers ...)

Check and troubleshoot your box:
- Check the status of your box 24h / 24, and find the solution to troubleshoot
- Follow the resolution of your incidents concerning your box
- Access a technical expert advisor 24/7 after a diagnosis box

Discover the store mode *
- Get a preview of new products and tips from your store.
- Make an appointment in the shop of your choice to save time.
- Prepare your visit in store so you do not forget essential documents to bring during your visit.
- Register directly in the queue and specify the reason for your visit.
* Compatible since Android 6.0 and later

Download and free use in mainland France (excluding cost of mobile internet connection according to the SFR offer subscribed).
Application accessible to SFR customers with a mobile, tablet & key or ADSL / THD / fiber offer.
Manage your phone lines with French company SFR

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